Frequently asked questions

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Answer:  

• Pay by Cash     
  1. Create a user account on this website.
  2. Add applicant information to complete the registration.
  3. Continue with the flow of the website until you arrive at the Payment page.
  4. Select Pay by Cash.
  5. Download, print, and follow the Cash payment instruction sheet.
  6. Cash Payment Notes:
  7. Please allow 2 business days for the cash payment to complete and be active in this system.
  8. Do not use this payment slip to pay the amount indicated more than once.

Answer:  

• We go by the current rate of exchange at the border in Brownsville, Texas/Matamoros.
• The formula to calculate the exact amount of the US visa fee in USD is as follows:  
• US  visa fee amount in Pesos as shown in MRV PDF / current rate of exchange  = The exact amount of USD needed to pay at the bank in Mexico.
• There is a margin between purchasing USD with MXN and purchasing MXN with USD.  The margin (profit)  is the "business" of money exchange and can vary by city, region, money exchange business, and/or the actual demand for the U.S. dollar at any particular location.  
• i.e. we have personally witnessed the difference in rates for two locations (Brownsville/Matamoros and Mexico City) to have a difference of up to $1.50 MXN / $0.08 USD for every dollar purchased/sold.  That amount can quickly add up and make the total amount quite different.    

Answer: 

• We can process your payment on the same day if you complete the steps to request service and pay/transfer the total amount to us by 12:00-2:00 P.M. CST.  Times may vary and based on availability, but we do our absolute best to get everything done as quickly as possible.

Answer:  

• Prior to COVID, the visa wait times to get an appointment was never really an issue, however, we are seeing very limited appointments available as of 08/22.  You can gather up-to-date information by visiting the U.S. Department of State official website:  https://travel.state.gov/content/travel/en/us-visas/visa-information-resources/wait-times.html  
• The estimated wait time to receive an interview appointment at a U.S.  Embassy or Consulate can change weekly and is based on actual incoming  workload and staffing.

Answer:  

• No.  As per line 6. on MRV Payment Instructions PDF:  "Save a copy of your payment receipt as confirmation of your payment."  The receipt is for your records.

Answer:  

• USVISAPAY Visa Payment Service Fees
• Pay Lodging/Transportation

Answer:  

• Please plan on taking an extra 1-5 business days after your USC interview to receive the passport back from USC/ASC.  Visit our blog to get the latest information on the US visa stamping in Mexico.
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Answer:  

• A third-country national (TCN) is a citizen of a country other than  Mexico who applies for a non-immigrant visa with their non-Mexican  passport.

Answer:  

U.S. Embassy in Mexico City
Paseo de la Reforma 305
Colonia Cuauhtemoc
06500 Mexico, D.F.
Phone: (+52) 55-5080-2000
Fax: (+52) 55-5080-2005


U.S. Consulate General in Ciudad Juarez
Paseo de la Victoria #3650
Fracc. Partido Senecú
Ciudad Juárez, Chihuahua, Mexico C.P. 32543
Phone: 656-227-3000


U.S. Consulate General in Guadalajara
Progreso 175
Col. Americana
Codigo Postal 44160
Guadalajara, Jalisco, Mexico
Phone: (+52) 33-3268-2100
Fax: (+52) 33-3825-1951


U.S. Consulate General in Hermosillo
141 Monterey Street
Col. Esqueda, C.P. 83000
Hermosillo, Sonora, Mexico
Phone: (+52) 662-690-3262
Fax: (+52) 662-217-2571


U.S. Consulate General in Matamoros
Calle Constitución No. 1
Colonia Jardín
Matamoros, Tamaulipas 87330
Phone: (+52) 868-208-2000
Fax: (+52) 868-816-0883


U.S. Consulate General in Merida
Calle 60 No. 338-K x 29 y 31
Col. Alcala Martin Merida, Yucatan, Mexico 97050
Phone: (+52) 999-942-5700
Fax: (+52) 999-942-5758


U.S. Consulate General in Monterrey
Prolongación Ave. Alfonso Reyes #150
Col. Valle del Poniente
Santa Catarina, Nuevo León
México 66196
Phone: (+52) 81-8047-3100
Fax: (+52) 81-8342-5433


U.S. Consulate General in Nogales
Calle San José s/n
Fraccionamiento los Alamos
C. P. 84065 Nogales, Sonora
Phone: (+52) 631-311-8150
Fax: (+52) 631-313-4652


U.S. Consulate General in Nuevo Laredo
Paseo Colon 1901
Colonia Madero
Nuevo Laredo, Tamaulipas 88260
Tel: 867 714 0512 (from México),
867-714-0512 (from the US)


U.S. Consulate General in Tijuana
Paseo de las Culturas s/n
Mesa de Otay
Delegación Centenario C.P. 22425
Tijuana, Baja California
Phone: (664) 977-2000